# Terms and Conditions
Last updated: 13th October
## 1. About us
This website, https://silverapplesdigital.com, is operated by Silver Apples Digital Ltd ("Silver Apples Digital", "we", "us" or "our").
We are registered in Northern Ireland under company number NI685467. Our registered office is B1/10 Conway Mill 5-7 Conway Street Belfast Northern Ireland BT13 2DE
Business contact address: Conway Mill, 5–7 Conway Street, Belfast, BT13 2DE, Northern Ireland.
Email: info@silverapplesdigital.com
Telephone: 028 9521 5625
## 2. These terms
These terms explain the conditions for using our website. Please read them before using the site. If you do not agree with them, please stop using it.
Our Privacy Policy explains how we handle personal information. Information about cookies and your choices is available through [link to cookie information and settings].
## 3. Our services and client agreements
We provide marketing strategy, creative services, website development, CRM setup, automation, training and related support.
Information on this website describes our services in general terms. It does not constitute a binding offer to provide a particular service. Sending an enquiry or booking an introductory call does not, by itself, create a paid service contract.
If you engage us, the scope of work, fees, payment arrangements, timescales, responsibilities, intellectual property rights and cancellation terms will be set out in your agreed proposal, statement of work or service agreement. That agreement takes priority over these website terms where they conflict in relation to the services.
Any online purchase or paid booking will be subject to the applicable terms provided before checkout. Nothing in these terms affects mandatory consumer rights where they apply.
## 4. Using our website
You may use this website for lawful purposes, including learning about our services, accessing resources and contacting us.
You must not:
- Use the website unlawfully, fraudulently or to infringe another person's rights.
- Introduce malicious software or attempt to gain unauthorised access to the website, its servers or connected systems.
- Interfere with the website's operation or security.
- Submit information that is unlawful, abusive, misleading or infringes another person's rights.
- Copy or exploit our content commercially without permission, except where the law permits it.
## 5. Website content and intellectual property
Unless stated otherwise, we own or license the text, graphics, designs and other materials on this website. Relevant intellectual property rights are reserved.
You may view, download and print content for your personal use or internal business reference, provided you retain any copyright notices and do not misrepresent its source. Wider reproduction, redistribution or commercial use requires our written permission unless permitted by law.
Client names, logos and third-party materials remain the property of their respective owners. Website terms do not determine ownership of commissioned client work; that is covered by the relevant client agreement.
## 6. Information and results
We aim to keep our website accurate and useful, but content may become outdated. General guidance and resources should be considered in the context of your own business and do not replace tailored professional advice.
Case studies and testimonials describe particular experiences. Results vary according to factors such as your market, budget, offer, implementation and external conditions. We do not guarantee particular sales, leads, rankings, revenue or other outcomes unless expressly agreed in writing.
## 7. External websites and platforms
Our website may link to third-party websites, tools or platforms. These links are provided for convenience. We do not control their content, availability, terms or privacy practices, and a link does not necessarily imply endorsement.
## 8. Availability and security
We may update, suspend or withdraw parts of the website. We do not guarantee uninterrupted access or that the website will always be free from errors or security risks. You are responsible for taking reasonable precautions when using the internet and downloading materials.
## 9. Responsibility and liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
Subject to that protection, and to the extent permitted by law, we are not liable to business users for loss of profit, revenue, business opportunity, anticipated savings or goodwill, or for indirect or consequential loss arising from use of, or inability to use, this website.
Liability for services we provide is addressed in your client agreement. These website terms do not remove any statutory rights you may have as a consumer.
## 10. Changes to these terms
We may update these terms when our website or circumstances change. The current version will be published here with an updated date. Changes do not retrospectively alter an existing client agreement.
## 11. Governing law
These website terms are governed by the laws of Northern Ireland. Subject to any mandatory rights you have as a consumer to bring proceedings elsewhere, the courts of Northern Ireland will have jurisdiction over disputes relating to these terms.
## 12. Contact
For questions about these terms, contact info@silverapplesdigital.com or write to our business contact address above.